Welcome to your online course.
This course provides you with the knowledge and skills to address significant challenges in the context of providing a health care service.
You will learn to communicate with patients, colleagues, health providers, and ambulance service callers in a range of situations, using both verbal and nonverbal interactions.
The flexible format of the course means that you can log in as many times as required to complete the course - you do not need to complete the course all in one sitting.
For our online courses, we recommend that you use Google Chrome as your browser, as other browsers, such as Internet Explorer, may not display the multimedia content of the course.
If you are not currently using Google Chrome, please switch browsers before continuing.
This course is Self-Paced. Students are expected to complete it within 7-8 hours (depending on their experience levels).
Learning content is provided in an online format within the course. The assessment component consists of multiple choice questions, written questions, student self-video assessments and incident report forms.
Please note that all case studies within this course are fictional. As a wide variety of job descriptions and workplace environments exist within the healthcare sector, case studies may not always cover all types of possible scenarios encountered within your job role or scope of work. However, these case studies should allow you to identify complex communication needs and demonstrate how to adjust your communication techniques accordingly.
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Units DeliveredThe following units will be included in your certificate: HLTAID011 - Provide First Aid HLTAID009 - Provide cardiopulmonary resuscitation HLTAID010 - Provide basic emergency life support A digital copy will be available to download from your learner dashboard, usually within 24 Hours. If a hard copy of the certificate is required, this needs to be requested in Advance. An extra $8 will be added for this. Please note that hard copies can take up to 20 business days to arrive (based on Australia Post). It is recommended that this unit be renewed every 3 years in line with industry standards. RECERTIFICATION Current industry standards recommend the following recertification frequency to maintain currency of skills and knowledge: HLTAID011 Provide First Aid - every 3 years. HLTAID009 Provide Cardiopulmonary Resuscitation - every 12 months.
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Course DeliveryThis course can be delivered/assessed in the workplace or at a facility organised by the training provider. This course can be delivered at Beeline Training Academy: Training Centre at 16 Banim Street, Aspley Queensland, 4034. First Aid Training Brisbane | First Aid Training North Brisbane | First Aid Training Chermside | First Aid Training Capalaba | First Aid Training South Brisbane | First Aid Training Ipswich | First Aid Training Logan | First Aid Training Moreton Bay Region | First Aid Training Redcliffe | First Aid Training North Lakes | First Aid Training Deception Bay | First Aid Training Caboolture | First Aid Training Bribie Island | First Aid Training Sunshine Coast | First Aid Training Gold Coast | First Aid Training Toowoomba
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Course DurationCourse durations can vary for multiple reasons, so the durations below are the minimum possible amount. Refresher/Blended delivery – 6 hours (minimum) face-to-face course with the addition of 2 hours of self-paced learning to be completed before attending the face-to-face course. Online Training with Face-to-Face Assessment - 120 minutes (minimum face-to-face assessment with the addition of 7 hours of self-paced learning to be completed before attending the face-to-face course. Students coming to the course requiring industry simulations for NIDS Disability, Aged Care, and Education Care environmental assessments will take approximately 60 minutes longer.
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Assessment RequirementsIndividuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the following sections. CPR will be conducted from the floor, so bring a cushion or pillow if you require knee protection or support.
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Certificate Renewal RequirementsCurrent industry standards recommend the following recertification frequency to maintain currency of skills and knowledge: HLTAID011 Provide First Aid – every 3 years. HLTAID009 Provide Cardiopulmonary Resuscitation – every 12 months.
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Learner Rights, Responsibilities & SupportPlease note that enrollment for this course is made with Allens Training Pty Ltd RTO 90909. For all rights and responsibilities, including complaints and appeals, please refer to the student handbook on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook).
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Assessment ActivitiesPerformance tasks and practical scenarios: Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position) Perform CPR on an infant Note: These tasks will be conducted from the floor per Australian Resuscitation Council standards. If necessary, please bring a cushion, mat, or pillow to support your knees. Theory assessment: A written assessment consisting of multiple-choice questions.
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Provider of Training and AssessmentThis course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909 by Beeline Training Academy.
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Entry RequirementsParticipants must be physically able to perform the practical demonstrations, such as 2 minutes of uninterrupted CPR on the floor and rescue breathing techniques on manikins. Students can bring a cushion, mat, or pillow to assist in supporting their knees. Pre-course study: Depending on the course delivery mode, students may be required to undertake online pre-course work before attending the face-to-face session. Online study: Students must have access to a computer, smartphone, tablet or other electronic devices with access to the internet to complete the online/ pre-course studies. The deadline for completion is 5 p.m. the day before the assessment.
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Course Fees And PaymentsPlease refer to our booking calendar for individual course fees. Refund and fee protection policy - Please refer to the student handbook. Payment Terms - Payments for individual participants are upfront, and group booking payment terms are based on the agreement between the client and the service provider.